LeadRelay

Built for ServiceTitan home service companies

Lead forms in. Booked jobs out.

LeadRelay catches every Facebook, Instagram, Google Ads, and TikTok lead form the second it lands and puts it straight into ServiceTitan, every answer attached, where your own team or AI agents chase and book it. Not another tool to log into. Not another inbox to check.

Free while in early access. No credit card.

f Facebook IG Instagram G Google Ads TT TikTok
One lead, start to finish
  1. 0:00 f
    Form submitted on Facebook

    Jane H. taps submit on your "Spring Tune-Up" Instant Form without ever leaving the app.

  2. 0:02 LR
    In ServiceTitan

    LeadRelay creates the booking with her phone, address, and every answer, under the right campaign.

  3. 1:40 ST
    Chased

    ServiceTitan's Speed to Lead AI texts Jane, already knowing what she asked for.

  4. 6:15 ✓
    Booked

    Tune-up on the schedule for Tuesday at 10am. No one touched a spreadsheet.

Illustrative timeline. Chasing shown uses ServiceTitan's AI Concierge; without it, your CSRs see the lead in seconds.

Seconds
from form submit to ServiceTitan
Zero
new apps or inboxes for your team
One
flat price. Never billed per lead

Lead forms win. Then they go cold.

People never leave Facebook, Instagram, TikTok, or Google to fill one out. The form is prefilled, it takes two taps, and you get far more phone numbers than a click to your website ever brings in.

The catch: those leads die if nobody reaches them in minutes. By default they sit in a lead center or a CSV download, and by the time someone calls, a competitor already has the job.

  • Caught the second they land

    Real-time webhooks from each platform, not an hourly export someone has to remember.

  • Worked where your team already works

    No separate lead tool, no second inbox. The lead is in ServiceTitan, ready for your CSRs or your AI agents, like ServiceTitan's Speed to Lead.

  • Booked where your jobs live

    The job ends up on your ServiceTitan schedule under the campaign that paid for it, so ROI reporting just works.

Where a form lead ends up
On its own A row in a CSV
Odds of qualifying a lead reached in 5 minutes vs. 30 21x higher
With LeadRelay A job in ServiceTitan

You already paid for the click. One booked job a month covers LeadRelay many times over.

From form to booked job

Set it up once in about ten minutes. No developers, no middleware to babysit.

1

Connect ServiceTitan

Paste your API credentials and pick the campaign your leads should be credited to.

2

Plug in your forms

Sign in to Facebook or TikTok once, or paste your LeadRelay webhook into your Google Ads lead forms.

3

Set your rules

Choose which forms forward, and which ServiceTitan campaign, business unit, and job type each form or ad campaign lands under.

4

Leads get booked

Every submission hits ServiceTitan in seconds, ready for your team or your AI agents to call, text, and book.

Built like infrastructure, not a Zap

Speed to lead decides who wins the job. LeadRelay treats every form like revenue.

Real time, every platform

Facebook, Instagram, Google Ads, and TikTok lead forms push to LeadRelay the moment they are submitted. No polling, no exports.

Your CRM, not another tool

Leads land as real ServiceTitan bookings or leads, so your CSRs and AI agents work them in the system you already run. Every form answer rides along, so they know what the customer wants before the first text.

Your rules, per form and campaign

Forward the forms that matter and mute the rest. Send each form, or each Google and TikTok ad campaign, to its own ServiceTitan campaign, business unit, and job type.

Attribution that holds

Map each ad campaign to the ServiceTitan campaign it belongs to, so your marketing reports show which ad actually booked the job.

Returning customers recognized

Leads are matched to existing ServiceTitan customers by phone, so a repeat client is treated as one, not as a stranger.

Full delivery log

Every lead, every answer, and exactly what was sent to ServiceTitan, side by side. Temporary ServiceTitan errors retry on their own, and any lead can be resent in one click.

Questions, answered

Which lead forms does it work with?

Facebook and Instagram Instant Forms, Google Ads lead forms on Search and Performance Max campaigns, and TikTok Instant Forms. Run one or all of them; every lead lands in the same ServiceTitan.

Who actually chases the lead?

Your own team or your AI agents, right inside ServiceTitan. LeadRelay doesn't make you work leads in yet another app: each lead lands in ServiceTitan with every form answer attached. If you run ServiceTitan's AI Concierge, its Speed to Lead AI picks up LeadRelay bookings, texts the lead within minutes, and books against your real capacity. Otherwise your CSRs see it in seconds with everything they need to call.

Does it create Bookings or Leads in ServiceTitan?

Your choice. Bookings are what Speed to Lead responds to, so they are the default we recommend. If your team works a follow-up queue instead, send them as CRM Leads.

What do I need to get started?

A ServiceTitan account with API access, plus lead forms running on at least one of Facebook, Instagram, Google Ads, or TikTok. Setup takes about ten minutes.

Why not just use Zapier?

Zaps bill per task, so good ads cost you more, and when a step breaks they tend to fail quietly. LeadRelay is built for ServiceTitan specifically: bookings, campaign attribution, customer matching, and filling in city and state from the zip when a form only asks for a zip.

What happens if ServiceTitan is down?

Deliveries retry automatically with increasing backoff, and every attempt is visible in your delivery log. You can resend any lead with one click.

Is my data secure?

ServiceTitan credentials are encrypted at rest, every incoming lead is verified against its platform signature or key, and portal sign-in supports two-factor authentication.

What does it cost?

Early access is free. After that, simple flat monthly pricing. You'll never be billed per lead.

Turn the leads you already paid for into booked jobs

Straight into ServiceTitan, for your team and your AI agents. Join the early access list and be first in line when we onboard the next group of ServiceTitan shops.

Get early access